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Customer satisfaction

Verified reviews · submitted after the stay · 105 customers surveyed
95.2 % ★★★★★ Customer satisfaction
★★★★★ 100
★★★★★ 5

100 satisfied customers out of 105 reviewers.

Summary of customer reviews

Customers highlight the friendly and professional staff. The service is noted for its high efficiency, particularly the speed of equipment collection. Competitive pricing and the convenient slope-side location are frequently praised assets.

Summary automatically generated by artificial intelligence.
104 reviews
★★★★★ ✓ Verified

The service was good and the gear as almost all ok the 2 pairs of boots were good and 1 pair of skis , the other pair was really bent so was really hard to move it around

J Joao Stay 08/01 – 11/01/24
★★★★★ ✓ Verified

The team were very friendly and even seemed happy to tolerate my very poor French which I insisted on using. The set up was very efficient and also exchanges for better sizing etc. were all handled very quickly and helpfully. Everything was also... Read all

Service Efficiency
A Anthony Stay 08/01 – 10/01/24
★★★★★ ✓ Verified

Very efficient quick service when collecting and returning our gear

Service Efficiency
S Sarah Stay 25/12 – 30/12/23
★★★★★ ✓ Verified

Top ski looked after our family very well in Les Menuires. They were friendly fast and efficient and I would recommend them.

Service Efficiency
V Valerie Stay 04/04 – 07/04/23
★★★★★ ✓ Verified

Very good service, prompt and patient staff. Would definitely recommend.

G Graham Stay 26/03 – 31/03/23
★★★★★ ✓ Verified

Nice personnel, good skis and sharpening and quick wax halfway the rental with a friendly smile. Recommend!

K Koert Stay 04/03 – 10/03/23
★★★★★ ✓ Verified

Good service and meterial. Close to slopes.

I Inge Stay 26/02 – 03/03/23
★★★★★ ✓ Verified

Good Quality Equipment. Fair Pricing. Very Friendly and Knowledgable Staff. We have used them for the last 6 years and will do so again next year. First Class.

P Paul Stay 19/02 – 24/02/23
★★★★★ ✓ Verified

Staff always pleasant, service always excellent, thank you...

C Chris Stay 14/02 – 18/02/23
★★★★★ ✓ Verified

Great location, super helpful staff, excellent price for rentals. They also offer a very easy locker system which means not having to take skis back to hotel/chalet a life saver - theyre ski in/ski out on the main shopping parade. 100% will be re... Read all

Staff Friendliness
M Max Stay 06/02 – 12/02/23
★★★★★ ✓ Verified

Very friendly staff and fast pickup and return

Z Zhu Stay 22/01 – 27/01/23
★★★★★ ✓ Verified

I have returned the 2 pairs of skis 1 day before the contract end date, when i tried to discuss with the shop team that I have returned the skis earlier and they could provide at least partial restitution (I asked for 50%) - they were very rude... Read all

J Jeff Stay 06/01 – 13/01/23
Reviews 49 to 60 of 104

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